This Terms of Service was last updated on January 1, 2025.

Privacy Policy for SIMPLIFIED Arena
At SIMPLIFIED Arena, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online learning platform.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect two types of information: personal and non-personal.

Personal Information:
This includes details that you provide when creating an account, enrolling in a course, or communicating with us. Examples include:

Name
Email address
Phone number
Billing information (for payment purposes)
Account login details
Non-Personal Information:
This includes details that cannot personally identify you, such as:

Browser type and version
IP address
Pages you visit on our site
Interaction with our website content
2. How We Use Your Information
We use the information we collect for various purposes, including:

To provide and manage your account: To ensure you can access your purchased courses and materials.
To process payments: We use Flutterwave for payment processing and store billing information securely.
To improve our services: We analyze non-personal data to improve the functionality of our website and course offerings.
To communicate with you: We send email updates about courses, promotions, and relevant information.
To personalize your experience: We tailor content and course recommendations based on your interests and activities.
3. How We Protect Your Data
We employ a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure:

Encryption: All sensitive data is transmitted over secure channels using SSL encryption.
Access Control: Only authorized personnel have access to your personal data.
Payment Processing: Payments are securely processed by Flutterwave, a trusted third-party payment provider.
4. Sharing Your Information
We do not share your personal information with third parties except for:

Service Providers: We may share information with trusted third parties (e.g., Flutterwave) who help with the operation of our platform, such as payment processing and email services.
Legal Requirements: We may disclose information if required to do so by law or in response to legal requests.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, allowing us to personalize content, track course progress, and improve site performance.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

6. Your Rights and Choices
You have the right to:

Access: You can request to view the personal information we have stored about you.
Correct: You can update or correct your information at any time through your account settings.
Delete: You can delete your account and personal data upon request, subject to our legal obligations.
If you would like to exercise any of these rights, please contact us at [hello@simplified4u.com].

7. Children’s Privacy
SIMPLIFIED Arena does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected such information, please contact us immediately so we can take appropriate action.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via email or by posting a notice on our website.

9. Cultural Sensitivity and Data Handling
At SIMPLIFIED Arena, we respect the cultural diversity of our learners, particularly those from African and international backgrounds. We are committed to handling your data with respect and care, adhering to local and global privacy standards while ensuring that your learning experience is smooth, secure, and personalized.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [hello@simplified4u.com]
Address: [SIMPLIFIED Arena Douala-Cameroon]

Thank you for trusting SIMPLIFIED Arena with your learning journey!